Mirasys VMS Review - Casino Security Operations Center Remote Site Evaluation

By Jerry Archibald, Security Blogger

As casinos expand and evolve, so do the demands placed on surveillance and security operations. I had the chance to sit down with Brock Smith, a security leader evaluating technology for a future casino project still pending final approvals. With plans to monitor the new property from a centralized SOC 50 miles away, Brock shared what he’s learned about the Mirasys platform—and why it’s likely to become the backbone of their next-generation surveillance infrastructure.

Q: Brock, can you tell us about the new project and how Mirasys came into the conversation?

Brock Smith:
Sure—this is a greenfield casino build, and while we’re still in the approval stage, we’re already planning how to handle surveillance in a scalable, future-ready way. The idea is to monitor everything from a central Security Operations Center about 50 miles down the road, linked via fiber optics. When we looked into Mirasys, we immediately saw that it was designed for exactly this type of distributed setup.

It gives us that "single pane of glass" approach to manage multiple properties, whether they’re across the street or across the state.

Q: What features stood out during your evaluation?

Brock:
A lot, honestly. Beyond the basics, what impressed me were some of the advanced capabilities I hadn’t originally considered—like facial recognition, license plate recognition (LPR), and even weapons detection built right into the platform.

Mirasys also offers fire and smoke detection, advanced object tracking, and even a privacy face filter for public areas, which is something we’ve been asked about more often now due to privacy laws. These features would’ve normally required multiple third-party systems—but Mirasys delivers it all in one place.

Q: How important is system resiliency for your team, especially being off-site?

Brock:
It’s critical. We can’t afford downtime, especially when monitoring remotely. One thing that sealed it for me is Mirasys’ Hyper-Converged Infrastructure offering. The system is designed to be uber resilient, meaning even if a component fails, we’re still operational. That’s peace of mind when you’re managing security from a different location.

Q: Have you thought about how your team would use the system for investigations?

Brock:
Yes, and this is where Mirasys really shines. They’ve got this Storyboard Movie Maker feature that makes it easy to pull together incident footage from multiple cameras into a timeline. Pair that with their Incident Tracker and built-in Evidence Storage Locker, and we’re talking about a system that doesn’t just record video—it streamlines our investigative workflow.

Q: Any surprises during your exploration of the platform?

Brock:
Honestly, I didn’t realize how much fine-tuned control we’d have over smart edge devices. Mirasys gives us deep camera feature controls, so we can get more out of our hardware—especially the newer AI-enabled cameras. And the fact that it supports over 12,000 camera models across more than 100 manufacturers? That’s a huge plus when we’re dealing with legacy gear and trying to future-proof.

Q: Final thoughts?

Brock:
Mirasys is more than just a VMS—it’s a scalable command center that grows with us. For a project like this, where we’re centralizing surveillance across multiple locations, it checks every box. And to be honest, it’s opening our eyes to what’s possible, not just what’s required.

Looking at the future:
As Brock continues to weigh solutions for his casino project, it’s clear that Mirasys isn’t just meeting requirements—it’s redefining them. From centralized monitoring and intelligent analytics to hyper-resilient infrastructure and seamless scalability, Mirasys is shaping the future of casino surveillance, one feature-rich deployment at a time. We will check back in with Brock in a few months to see how things are going.

Best, Jerry